Privacy Policy

1. Information We Collect

When you inquire about or arrange a service, you may provide your full name, email address, mobile phone number, event date or timeframe, event address or city, venue type, guest count, experience preferences, dietary requirements, allergies, and other details about your gathering. We also receive communications you send us and your SMS opt-in or opt-out choice.

Dietary and allergy details can be sensitive. Share only what is necessary to plan your menu; do not include payment card details or unrelated medical information in the inquiry form or a text message.

Our hosting, image, and font providers may process technical information such as IP address, browser and device information, resource requests, and access times when you visit the website.

2. How We Use Your Information

• Prepare personalized culinary proposals and custom menus.
• Coordinate in-home dining events, vacation-rental experiences, and other requested chef services.
• Communicate availability, booking confirmations, schedule changes, venue access, dietary needs, and logistical details.
• Respond to questions, provide customer support, and maintain service-related records.
• Honor communication preferences, opt-outs, and applicable legal obligations.

Optional SMS enrollment is for conversational and transactional communications about your inquiry and reservations, not promotional messaging. Consent is not a condition of purchase.

3. How the Website Inquiry Works

The inquiry form prepares a message in your browser for review. It does not automatically submit your information to a database, email service, or SMS platform, and it does not save form entries to browser storage. Your entries remain in the open page while you use it.

Choosing “Open Text Message” passes the prepared inquiry to your messaging app. You must send it there to contact us. Your messaging provider and device govern transmission and may apply charges. You may instead copy the inquiry to your email or messaging app, or call us directly. We receive your information only when you share it with us.

Your prepared inquiry includes your checkbox choice, the time the message was prepared, and the website source. If you opt in, it also includes the disclosure shown and links to these policies. These details are not independently stored by the website or proof that a message was sent. If you leave the checkbox unchecked, the inquiry requests an email response and does not authorize ongoing SMS notifications.

4. Mobile Information and SMS Communications

No mobile information will be shared with, sold, or rented to third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

SMS consent is optional and the checkbox is never preselected. We use your opted-in mobile number for reservation updates, menu proposals, booking confirmations, and related customer support. Message frequency varies based on your inquiry and booking status. Standard message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any text message you receive from us.

Reply HELP for assistance, or call (806) 523-7494. Opting out of SMS does not cancel a dining reservation or prevent you from contacting us by other means. Read our Terms of Service for the SMS program terms.

5. Service Providers and External Services

Website hosting, photography, and font providers may receive technical connection information needed to deliver the website. If you choose to send an inquiry through your own messaging or email app, that provider processes your transmission under its own policies. These providers are not authorized by us to use mobile information or SMS opt-in data for third-party marketing or promotional purposes. The mobile-information protections above control over any general description of data handling in this policy.

6. Retention and Security

We retain information you send directly only as reasonably necessary to handle your inquiry, provide services, maintain business records, meet legal obligations, and honor communication preferences. Opt-out records may need to be retained to prevent further messaging. The website does not maintain a separate inquiry or SMS consent database.

We seek to limit access to personal information and use reasonable safeguards appropriate to how it is handled. No website, email, or text-message transmission can be guaranteed completely secure.

7. Your Choices and Privacy Requests

You may decline SMS enrollment, stop text messages, or request access to, correction of, or deletion of information you have shared by calling (806) 523-7494. We may need to verify your identity before responding. Some records may need to be kept for legal or service-related reasons. Available privacy rights depend on applicable law.

8. Children’s Privacy

The inquiry and booking experience is intended for adults arranging culinary services. We do not knowingly collect personal information from children under 13. A parent or guardian who believes a child has shared information with us can contact us to request its deletion.

9. Changes to This Policy

We may update this policy to reflect changes in the website, services, or applicable requirements. The current version will be available on this page. Material changes to SMS purposes require appropriate renewed consent; a policy update alone does not enroll you in new messaging.